Terms of Service
Last Updated: February 24, 2026
1. Introduction
Welcome to the website of Tru American Plumbing Purifications LLC ("we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.
2. SMS Messaging Program Terms
Program Name
Tru American Plumbing Purifications LLC SMS Notifications
Program Description
By opting in to our SMS program, you consent to receive text messages from Tru American Plumbing Purifications LLC related to:
- Appointment reminders and confirmations
- Service updates and scheduling notifications
- Emergency service alerts
- Follow-up communications regarding your service requests
Message Frequency
Message frequency varies based on your service interactions and appointments.
Message and Data Rates
Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan.
Opt-Out (STOP)
You can cancel the SMS service at any time. Simply text STOP to the shortcode or phone number from which you received messages. Upon sending STOP, we will confirm your unsubscribe status via SMS. After opting out, you will no longer receive SMS messages from us unless you re-enroll.
Rejoining the Program
To rejoin, sign up as you did initially (e.g., through our website contact form), and we will resume sending SMS messages to you.
Help (HELP)
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected] or (480) 322-2567.
Carrier Liability
Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your wireless carrier. Tru American Plumbing Purifications LLC is not responsible for messages that are not delivered due to carrier issues or device incompatibility.
Privacy
Your privacy is important to us. Please review our Privacy Policy for information on how we handle your personal data, including mobile information collected through our SMS program.
3. Services
Tru American Plumbing Purifications LLC provides plumbing and water purification services to residential and commercial customers in Tolleson and the West Valley area of Arizona. Our services include but are not limited to emergency plumbing, drain cleaning, slab leak detection, water heater repair and installation, water softener systems, and reverse osmosis installations.
4. Website Use
You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to interfere with or disrupt the website's functionality
- Transmit any malicious code, viruses, or harmful content
- Impersonate any person or entity or misrepresent your affiliation
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Tru American Plumbing Purifications LLC or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
6. Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
7. Limitation of Liability
To the fullest extent permitted by law, Tru American Plumbing Purifications LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use our website or services.
8. Indemnification
You agree to indemnify and hold harmless Tru American Plumbing Purifications LLC, its owners, employees, and agents from and against any claims, damages, losses, or expenses arising out of your use of our website or violation of these Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.
10. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after changes constitutes your acceptance of the updated Terms.
11. Contact Us
If you have questions about these Terms, please contact us:
- Tru American Plumbing Purifications LLC
- Tolleson, AZ — Serving the West Valley
- Phone: (480) 322-2567
- Email: [email protected]
Industry Compliance
Tru American Plumbing Purifications LLC is committed to compliance with all applicable regulations governing SMS communications, including the Telephone Consumer Protection Act (TCPA) and Cellular Telecommunications Industry Association (CTIA) guidelines. Our SMS program is designed to meet the requirements of A2P 10DLC registration and carrier compliance standards.